CONTACT – CROATIA EXPRESS OFFICES


Teslina 4, Zagreb
Head of branch office Katarina Čagalj

Tel: +385 1 48 11 842; 48 11 836
Fax: +385 1 49 53 205
Mail: teslina@croatia-express.com
Opening hours: 08: 00-18: 00 h, Saturday from 08: 00 to 13: 00 h, closed on Sundays and holidays


Tomislavov trg 12, Zagreb – at the Main Railway Station

Head of branch office Iva Mandić

Phone: +385 1 45 73 253 Fax: +385 1 49 53 207
Mail: glavni.kolodvor@croatia-express.com
Opening hours: 08: 00-18: 30 h, Saturday from 08: 00 to 13: 00 h, closed on Sundays and holidays


Sales and Marketing:

Nikole Tesle 4, Zagreb
Tel: + 385 1 48 11 842; 48 11 836
Fax: +385 1 49 53 205
Mail: info@croatia-express.com

Working hours: 08: 00-16: 00 h Monday to Friday


Accounting:

Nikole Tesle 4, Zagreb
Phone: + 385 1 48 11 842 Fax: +385 1 49 53 205
Mail: financije@croatia-express.com
Working hours: 08: 00-16:00 Monday to Friday

Privredna banka Zagreb d.d.
Radnička cesta 50, 10000 Zagreb
Account number: HR3723400091110596310

Zagrebačka banka d.d.
Trg Bana Josipa Jelačića 10, 10000 Zagreb
Account number: HR7723600001102357812


Administration:

CEO & business manager: Biserka Zorbas
The business manager  is responsible for the legal & operational agency management according to the Law.

Croatia expres travel agency d.o.o.
Nikole Tesle 4, Zagreb

Commercial Court in Zagreb, MBS 080827138
OIB 43158434513

Core capital: HRK 20,000.00
HR-AB-01-080827138

CEO: Biserka Zorbas

The competent authority under whose official supervision are the activities of the travel agency:

Ministry of Tourism, Independent Sector of Tourism Inspection, Trg maršala Tita 8 / I, 10000 Zagreb
e-mail: turisticka.inspekcija@mint.hr


Notice of how to make a complaint

According to Article 6 of the Law of Tourism Services and Article 10, Paragraph 3 of the Consumer Protection Act, we inform service users that a written complaint to the quality of contracted services can be submitted:


• by mail to the address: Croatia expres travel agency d.o.o. Nikole Tesle 4, 10000 Zagreb
• by email to: info@croatia-express.com
• in one of the offices of Croatia express

Our response to your complaint will be sent to you by mail, no later than 15 days from the receipt.
Please make sure to provide your address for the response.